Frequently Asked Questions
What services do you offer?
We offer a range of mental health therapy services, including individual therapy, couples therapy, sex therapy, adolescent groups, and family therapy. Our licensed therapists specialize in various areas such as anxiety, depression, trauma, relationship issues, and more.
How does online therapy work?
Online therapy, also known as teletherapy or telehealth, allows you to connect with a licensed therapist from the comfort of your own home. Sessions are conducted through secure video conferencing, phone calls, or chat platforms, providing a convenient and confidential way to receive therapy.
How do I choose a therapist?
We understand that finding the right therapist is crucial for your mental health journey. You can browse through our team of therapists and read their profiles to learn about their qualifications, specialties, and approach to therapy. You can also schedule an initial consultation to see if the therapist is the right fit for you.
Is online therapy as effective as in-person therapy?
Numerous studies have shown that online therapy can be just as effective as traditional in-person therapy for many mental health concerns. Our licensed therapists are trained to provide high-quality care and support through online platforms, ensuring that you receive the same level of treatment and effectiveness as you would with in-person therapy.
Is online therapy confidential?
Yes, your privacy and confidentiality are of the utmost importance to us. We use secure and encrypted platforms to conduct therapy sessions, and our therapists adhere to strict confidentiality and privacy guidelines. Your sessions are confidential, and your personal information is protected according to HIPAA and other relevant regulations.
How often should I attend therapy sessions?
The frequency of therapy sessions depends on your individual needs and goals. Some clients prefer weekly sessions, while others may benefit from bi-weekly or monthly sessions. Your therapist will work with you to determine the most appropriate schedule based on your progress and therapeutic goals.
How do I pay for therapy sessions?
We offer flexible payment options for therapy sessions, including credit card payments and insurance reimbursement. Our team can assist you in verifying your insurance coverage and processing reimbursement claims. We also offer sliding scale fees for clients who may need financial assistance.
Can I switch therapists if I'm not satisfied?
Absolutely. Your comfort and satisfaction are our top priorities. If you feel that your current therapist is not the right fit for you, you can request to switch to a different therapist within our network. We want you to feel supported and empowered on your mental health journey.